Conditions of Use

Paw-Sticker by NaehEcke Terms and Conditions:
§ 1 General, Scope
The following general terms and conditions (GTC) regulate the contractual relationship between Paw-Sticker by www.NaehEcke.com and companies and individuals who buy goods through our online shop. The version valid at the time of the conclusion of the contract is decisive. Conditions that contradict or deviate from our terms and conditions are not recognized by us. The contract language is German.

§ 2 conclusion of contract

The products offered in the online shop represent a non-binding invitation to you (customer) to buy goods (files).
By placing an order using the online order form, you (customer) submit a binding offer to conclude a purchase contract for the goods in the shopping cart by clicking on the “Order now” button.
Relevant are the prices of Paw-Sticker.de by NaehEcke.com in euros excl. Value added tax according to § 19 UStG small business status.
You (customer) will immediately receive an order confirmation and invoice by email.
Order processing and contact are usually carried out by email and automated order processing.

This usually takes place as follows:
- You (customer) select your desired product without obligation from our online catalog by placing this article in the shopping cart by clicking the button "Add to shopping cart".
- You (customer) can view the contents of the shopping cart at any time without obligation by clicking the button "shopping cart" or the shopping cart symbol.
- You (customer) can delete the products in the shopping cart at any time by clicking on the trash can symbol next to the item description of the respective item.
- As soon as you (customer) have placed all the desired products in the shopping cart, you can continue the order process by clicking the "Checkout" button.
- You (customer) can then either log in with your customer data or register as a new customer by clicking the green button “Next ->” on the right-hand side and create a personal customer account on the next page.
- Shipping method:
By clicking the “Change address” button, you (customer) can change the delivery address or use the delivery address that has already been stored.
- Payment method:
On this page in the order process (payment method) you (customer) can select the billing address and payment method you want without obligation.
- By clicking the “Change address” button, you (customer) can change the billing address or use the billing address that has already been stored.
- On this page we refer you (customer) to our general terms and conditions of business and delivery as well as the data protection guidelines.
- On the "Check order" page, you (customer) are shown all costs incurred and all details of the order are summarized.
- By clicking on the "Edit" links next to the individual data, you (customer) have the opportunity to correct them again.
- You (customer) can cancel the order process at any time by closing the browser window or by pressing the "Buy" button.
- At this point we refer again to the terms and conditions, the cancellation policy and our data protection declaration.
- The content of the shopping cart on this confirmation page represents a binding offer from Paw-Sticker.de by NaehEcke.com to purchase the products in the shopping cart.
- By clicking the “Buy” button, you (customer) accept the offer.
- After receipt of the order, the concluded sales contract is immediately confirmed electronically by our webshop to the e-mail address given in the customer account.
- The contract text as well as all other data required by you for the execution of the contract are stored by Paw-Sticker.de by NaehEcke.com and can be viewed by you (customer) at any time in the corresponding customer account on the Paw-Sticker.de website .
In this regard, we refer to the data protection declaration, terms and conditions and cancellation policy that can be viewed at any time on the Paw-Sticker.de by NaehEcke.com website.
- You (customer) must ensure that the email address you provided for processing the order is correct, so that emails sent by us can be received at this address.
In particular, when using SPAM filters, you (customer) must ensure that all e-mails we send can be delivered.

§ 3 Customer information: Storage of your order data
Your order with details of the concluded contract (e.g. type of product, price, etc.) will be saved by us.
We will send you the terms and conditions, but you can also access the terms and conditions on our website at any time after the conclusion of the contract.

§ 4 Customer information: Correction note
You can correct your entries at any time before submitting the order using the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.

§ 5 Terms of Payment and Invoicing
We offer the following payment options for deliveries within Germany:
by PayPal or by bank transfer.
Invoices are only sent by email. A paper invoice is not due.

We reserve the right to cancel orders if orders are not paid after 10 days.

Vouchers:
Our vouchers are generally valid for 3 years from the date of issue.
Exception:
sponsored vouchers from events.
A cash payment is not possible.
Otherwise the general terms and conditions apply.

§ 6 execution of orders
The order will only be executed after receipt of payment by Paw-Sticker by www.NaehEcke.com
In the case of products with individual design elements, the customer will receive a proof from Paw-Sticker by www.NaehEcke.com by email prior to production. The final production takes place only after written approval by the customer.
Custom-made products (animal portraits and all other embroidery or plotter files) that we produce exclusively on behalf of the customer and especially for the customer are NOT TRANSFERABLE!
If our customers pass on the motifs specially made for them to other people, this is no longer compatible with our offer and the price must be adjusted accordingly.

This offer is only valid for private and small businesses (100 uses of the motif), other company names please request a separate offer!

1) The buyer sells the products manufactured on the basis of the embroidery pattern file / plotter file exclusively in his own name or under brands that are exclusively owned or used by him. However, the buyer will provide the corresponding sales presentation in his online shop / web offer for each of these products, easily recognizable for the potential buyer, with the following note: "Embroidery motif / embroidery file / plotter file from www.NaehEcke.com / article" Clues.

2) www.NaehEcke.com reserves the right to point out a presentation of the products that it believes is detrimental to the brand and to request the buyer not to use the above notice or to place it differently in the future.

§ 7 delivery
The delivery will be made to the delivery address you provided during the ordering process.

§ 8 return costs when exercising the right of withdrawal
If you exercise your statutory right of cancellation (see cancellation policy), you will have to bear the direct costs of returning the goods.

§ 9 Industrial property rights, copyrights and copyright
We are not obliged to pay compensation to you if the distribution or use of the goods purchased from us violates the rights of third parties, in particular copyrights, trademarks or patent rights and the like. This applies in particular to the photos, images, graphics, brand logos and texts you provided for production. It is your responsibility to ensure that you are in possession of the copying and reproduction rights for the documents submitted.
You release us from all claims by third parties due to a related violation of the law. We reserve all rights (copyright) for services provided by us, in particular graphic drafts, layouts, etc. With the remuneration for this work, you only pay for the work performed, but not for the rights to intellectual property, in particular not the right of further reproduction.
The copyright can be transferred to you for a fee if this has been agreed in writing.
In this case, the rights only become your property when the agreed fee has been paid.

§ 10 place of jurisdiction
All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn. The validity of UN purchasing law is excluded.

§ 11 Severability Clause
Should any provision of these terms and conditions be or become invalid or unenforceable, the remaining provisions of these terms and conditions shall remain unaffected, unless one of the contracting parties is unable to do so due to the elimination of individual clauses

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Information about online dispute resolution

The EU Commission provides on its website the following link to the ODR platform: https://ec.europa.eu/consumers/odr/

This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.

Further informations

Stand 06/2021
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